The Best Call Center Solution That Scales with Your Business

Phone answering services and customer support are vital to businesses of any size and industry. When your business receives a call from a customer, that’s your opportunity to make a lasting impression.
Mentare provides call center management for businesses looking for a cost-effective way to outsource back office functions. Our team of virtual assistants answer phone calls, provides exceptional customer service, and performs various administrative support tasks.

BPO services

Our services, which include call routing, automatic call distribution (ACD), and interactive voice response (IVR), help businesses improve customer service experience and reduce costs. We are the BPO customer service providers supporting businesses that have a high demand for customer support but lack the in-house resources to meet that demand. Our comprehensive range of customer service solutions include call center support, live chat, and email support.

Call Center Services

Mentare’s call center campaigns provider helps businesses develop and manage campaigns that help generate leads and close sales. At Mentare, cloud call center solutions are hosted in the cloud, eliminating the need for big investments in hardware or software. Mentare’s call center services are a great option for businesses that need a scalable and reliable call center solution.

Best call center services for small businesses are designed to serve all companies alike and need more resources to invest in a large in-house call center. Mentare offers another cloud-based call center solution, Nextiva, that features for small businesses, including call routing, ACD, IVR, and CRM integration. It is a feature-rich call center solution at an affordable price.

Services

Mentare’s contact center outsourcing services include:

  • Inbound call answering
  • Outbound calling
  • Customer support
  • Technical support
  • Sales and lead generation
  • Order fulfillment
  • Data entry
  • Document management

Benefits

Here are some of the benefits of using Mentare’s call center and phone answering services:

Improved employee morale

Employee morale and satisfaction improves when employees are able to focus on their core responsibilities without being frequently interrupted by customer phone calls.

Enhanced brand image

Partnering with a professional call center can improve a brand’s image and help a business look more credible to consumers.

Competitive advantage

Call centers can give a business a competitive edge, especially within competitive industries.

Peace of mind

Knowing that a professional team is handling your customer service calls can give you peace of mind and allow you to focus on other aspects of your business.

“Compare and research BPO customer service providers to find the one that is right for your business.”

Contact Center Outsourcing with Mentare

World-class customer service at a reduced cost is possible when you outsource your contact center needs to Mentare.

World-Class Customer Service

Provide your customers with the highest level of round-the-clock service. Mentare’s contact center agents are expertly trained and bring years of experience to your operation.

Reduced Costs

Reduce your contact center costs by up to 50%. Mentare’s outsourcing solutions allow you to save money on your contact center operations without sacrificing quality.

Improved Efficiency

Free up your time and resources to focus on your core business. With Mentare’s contact center outsourcing, you can focus on what you do best while leaving the customer service to us.

Higher Customer Satisfaction

Mentare’s contact center agents are experts at providing excellent customer service. They work with you to develop a customer service strategy that meets your needs and helps you improve customer satisfaction scores.